Letter writing for replacing defective items

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Q.1 Replacing a Defective Watch

Question:
You purchased a wristwatch from a shop, but it stopped working within a few days. Write a letter to the shopkeeper requesting replacement of the defective watch.

Answer:

A-111 Pratapnagar
Kota

Date: 24 Jan. 2026

The Manager
Time World Watches
Kota

Subject: Replacement of a defective watch

Respected Sir/Madam,

I would like to bring into your kind information that I purchased a wristwatch from your shop on 20 January 2026. Unfortunately, the watch stopped working within a few days of purchase.

As the watch is still under warranty, I request you to kindly replace it with a new one. A copy of the bill is enclosed for your reference.

Yours faithfully,
Rohit Sharma


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Q.2 Replacing a Defective Washing Machine

Question:
You bought a washing machine from a showroom, but it is not functioning properly. Write a letter to the shopkeeper requesting its replacement.

Answer:

26A CHB
Jodhpur 

Date: 24 Jan. 2026

The Manager
Modern Home Appliances
Jodhpur 

Subject: Replacement of a defective washing machine

Respected Sir/Madam,

I would like to bring into your kind information that I purchased a washing machine from your showroom on 10 January 2026. Since the first day, the machine has not been working properly.

As the washing machine is still under warranty, I request you to kindly replace it with a new one. A copy of the bill is enclosed for your reference.

Yours faithfully,
Neha Verma


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Q.3 Replacing a Defective Refrigerator

Question:
You recently purchased a refrigerator that is not cooling properly. Write a letter to the shopkeeper requesting replacement of the defective refrigerator.

Answer:

A 11 Shantinagar 
Bikaner

Date: 24 Jan. 2026

The Manager
Cool Care Electronics
Bikaner

Subject: Replacement of a defective refrigerator

Respected Sir/Madam,

I would like to bring into your kind information that I purchased a refrigerator from your shop on 15 January 2026. Unfortunately, the refrigerator is not cooling properly.

As the refrigerator is still under warranty, I request you to kindly replace it with a new one. A copy of the bill is enclosed for your reference.

Yours faithfully,
Amit Kumar



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